Privacy Policy
Matrix Health Group Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit www.matrixhealthgroup.co.uk or interact with any of our brands, services, websites, forms or communications.
By using this website, you agree to the practices described in this policy.
Who We Are
Matrix Health Group Ltd is a UK-based holding company focused on building and supporting premium brands and strategic partnerships.
Data Controller:
Matrix Health Group Ltd
Registered in England & Wales
Company Number: 17099304
Email: info@matrixhealthgroup.co.uk
Registered Address:
Paddock Business Centre
2 Paddock Road
Skelmersdale
Lancashire
WN8 9PL
United Kingdom
Information We Collect
Information you provide directly
- Name
- Email address
- Telephone number
- Company details
- Information submitted through enquiry forms
- Partnership enquiries
- Acquisition submissions
- Messages and correspondence
Information collected automatically
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on pages
- Referral source
- Cookies and tracking data
How We Use Your Information
We use your information to:
- Respond to enquiries
- Manage partnership or acquisition discussions
- Improve our website and services
- Understand visitor behaviour
- Send updates where consent has been given
- Detect fraud or misuse
- Comply with legal obligations
We only process personal data where we have a lawful basis to do so under UK GDPR.
Legal Basis for Processing
Legitimate Interests
To operate and improve our business, respond to enquiries and develop partnerships.
Consent
Where you opt into marketing communications or agree to specific tracking technologies.
Contractual Necessity
Where processing is necessary to provide requested services.
Legal Obligation
Where we are required to comply with legal or regulatory requirements.
Marketing Communications
If you choose to receive communications from us, we may contact you with updates, news or relevant opportunities. You can unsubscribe at any time using the unsubscribe link or by contacting us.
We do not sell personal data.
Cookies
Our website may use cookies and similar technologies to improve functionality and understand website usage. Cookies may include:
- Essential website cookies
- Performance and analytics cookies
- Marketing and advertising cookies
- Third-party tracking technologies
You can manage cookies through your browser settings or cookie preferences tool. For more information please see our Cookie Policy.
Analytics and Third-Party Services
We may use trusted third-party services including:
- Google Analytics
- Meta Pixel
- Website hosting providers
- CRM systems
- Email marketing platforms
These providers may process information on our behalf. We only work with providers that maintain appropriate security and privacy standards.
Sharing Information
We may share information with:
- Service providers
- Professional advisers
- Legal or regulatory authorities
- Potential buyers or business partners during acquisitions or corporate transactions
We do not sell personal information.
International Transfers
Some providers we use may process information outside the UK. Where this happens we ensure appropriate safeguards are in place including:
- UK adequacy decisions
- Standard Contractual Clauses
- Other lawful transfer mechanisms
Data Security
We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, disclosure and alteration. However, no internet transmission can ever be guaranteed completely secure.
Data Retention
We retain information only for as long as necessary to fulfil the purpose collected, to comply with legal obligations, to resolve disputes and to enforce agreements. Retention periods may vary depending on the nature of the information.
Your Rights
Under UK GDPR you have rights including:
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to object
- Right to data portability
- Right to withdraw consent
To exercise your rights please contact us at info@matrixhealthgroup.co.uk.
Complaints
If you are unhappy with how we handle your data, please contact us first and we will seek to resolve your concerns. You also have the right to complain to:
Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Changes To This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.